Skip to main content

    Guest Contributor · NPO Strategy

    How NPOs Can Engage Positively with Mainstream Actors: Three Operational Steps Most Organisations Skip

    Why Theory of Change, stakeholder mapping, and communication strategy tend to fail Non-Profit Organisations (NPOs) trying to engage with the private sector, investors, and government, and how to fix each.

    Preethi Rao·Director, Partnerships & Outreach, LEAD at Krea University·7 min read

    Here is something the development sector does not say out loud enough: we have become very good at talking to funders, and not much else.

    Over years of working in this space, I have watched organisations craft pitch-perfect concept notes, nail the logical framework, and deliver compelling impact narratives, all for an audience of programme officers and grant committees. That skillset is real and it matters. But it has also created a kind of tunnel vision. When the same organisations try to engage with the private sector, impact investors, or market-facing partners, they often struggle. The language does not travel. The framing does not land.

    This is not a values problem. It is not even a capacity problem, really. It is an execution problem, and that means it is fixable. Here are three places to start.

    Preethi Rao at the United Nations Second World Summit for Social Development, Doha, November 2025
    Preethi Rao at the United Nations Second World Summit for Social Development, Doha, November 2025, where she moderated and presented on upscaling gender-transformative approaches through India's national rural livelihoods mission, in a panel supported by the Gates Foundation.
    It is an execution problem, and that means it is fixable.

    Your Theory of Change is probably written for your funder, not for your strategy

    Most organisations have a Theory of Change. I would argue that most of them are not actually using it.

    What tends to happen is this: a funder asks for a ToC, the team builds one, it gets submitted, and then it lives in a folder. It was designed to satisfy a reporting requirement, not to sharpen how the organisation thinks about its own work. And it shows.

    Most ToCs stop at outputs. These are important, but they are the beginning of the story, not the end of it.

    Mainstream actors, whether private sector partners, investors, or government bodies with a market orientation, want to understand what happens after. If you are training rural women in financial literacy, what does that make possible for them? What economic activity follows? Who else in the value chain benefits, and how? You do not have to be directly responsible for all of it. But you do have to have thought about it, and be able to talk about it clearly.

    In my experience, the organisations that find it easiest to build relationships outside the traditional development ecosystem are not always the biggest or the best-funded. They are the ones that have a clear answer to the question: what changes in the world because we exist? When that answer goes beyond outputs to genuine systems-level thinking, doors open that were previously closed.

    A simple test I find useful: can your team explain your Theory of Change to someone with no development sector background, in under three minutes, without jargon? If the honest answer is no, that is worth fixing, not for the outsider's sake, but for yours.

    Your stakeholder map is probably a list. It needs to be a system.

    Once the strategic logic is clear, stakeholder mapping becomes much more productive. You know what change you are working toward, so you can think clearly about who else needs to be part of making it happen.

    The sector is reasonably good at building stakeholder lists. What is harder, and more important, is building stakeholder systems. The difference is this: a list tells you who is involved. A system tells you what each person needs to get out of the relationship, how often they need to hear from you, at what level of the organisation engagement should happen, and what you will do when things go quiet.

    A list tells you who is involved. A system tells you what each person needs to get out of the relationship.

    And things always go quiet. In every programme I have worked on, something like this happens: a partner you spent months trying to bring on board never quite materialises. Someone who was very engaged in the first six months fades away. And then, unexpectedly, someone you never planned for hears about what you are doing and wants in. That is just how these things work.

    The point is not to plan for a perfect stakeholder ecosystem. The point is to have enough of a system in place that you can manage the surprises without losing the thread.

    One thing that has stayed with me: every stakeholder needs a reason to stay. Governments want evidence they can use for policy. Researchers want access to real field data. Private sector partners want to see that there is a market, or a supply chain, or a consumer segment worth their attention. If you cannot articulate what a stakeholder gets from the relationship, you are essentially asking them to volunteer their time and credibility for your benefit. That rarely works for long.

    Every stakeholder needs a reason to stay.

    Your communication strategy is probably about visibility. It should be about evidence.

    This is the area where I see the biggest gap, and also the biggest opportunity.

    A lot of grassroots organisations have years of genuine field insight sitting in notebooks, voice notes, and the heads of their programme staff. It never gets structured. It never gets written up. It never reaches an audience that could do something with it.

    This is a real loss, because that kind of practitioner knowledge is exactly what mainstream actors are hungry for. A well-written case study, a short practice note, a thoughtful blog post grounded in actual field experience: these things do more for your credibility with a potential partner or investor than any website can.

    Websites are aspirational by nature. Evidence tells people what you have actually learned, and there is a very different quality of trust that comes from the latter.

    I am not suggesting every organisation needs a dedicated communications team or a fancy content strategy. I am suggesting that a little discipline around capturing and sharing what you know goes a long way. Decide what is worth documenting. Find a format that works. Get it in front of the right people. That is the whole strategy.

    Social media is useful in this context, but as a distribution channel, not as a substitute for substance. The organisations that I have seen build the most credible external profiles are the ones producing real content about real work, consistently, over time.

    None of this is new. Good ToC thinking, thoughtful stakeholder engagement, and evidence-based communication have been part of the development sector conversation for a long time. What has changed is the environment. Mainstream actors are more interested in partnering with NPOs than they were a decade ago. Impact investment is a real and growing field. Governments are actively looking for civil society organisations that can help them think about market-facing approaches to development.

    The window is open. The question is whether NPOs are set up to walk through it.
    Preethi Rao

    About the Author

    Preethi Rao

    Preethi Rao has nearly two decades of experience in the development sector, working across research, partnerships, fundraising, and policy and advocacy communications. She is currently Director, Partnerships and Outreach at LEAD at Krea University and serves as Advisor to Preeva India Foundation. She has recently been empaneled by the Ministry of Corporate Affairs as an Independent Director, and is available to serve on boards of organisations working toward meaningful social and economic impact. She writes here in a personal capacity.

    Connect with Preethi on LinkedIn →

    From KairoPact

    How we help organisations close these three gaps

    The challenges Preethi describes are ones we hear consistently from NGO leaders and social sector teams across South Asia, the Middle East, Africa, and Asia Pacific. We have built specific workflows to address each of them.

    On Theory of Change: our Grant Intelligence pipeline helps organisations build and articulate a strategic ToC that goes beyond outputs, one that can hold up in a conversation with an investor or a government body, not just a grant committee.

    On stakeholder engagement and communications: we work with organisations to build strategic communications plans that align incentives across all stakeholder groups, identify the right decision makers, messengers, and influencers, and provide practical guidance on convenings and coalition building. The goal is exactly what Preethi describes: a living system, not a directory.

    On documentation: FieldPulse removes the friction that stops most grassroots teams from capturing what they know. Add our number to your WhatsApp groups, or copy us on important emails, and FieldPulse turns field activity into structured reports without adding work to already stretched teams.

    If any of this resonates, we would be glad to talk.

    Join the conversation

    KairoPact publishes perspectives from practitioners working at the sharp end of social impact. Share your field experience, challenge an argument, or add a dimension the piece may have missed.

    Comments are reviewed before publication. We publish substantive responses that add to the conversation.

    Perspectives worth your time

    KairoPact publishes thinking from practitioners who have done the work. Every piece is written from the field, edited for clarity, and published because it adds something the sector needs to hear.

    Every piece we publish is written because something needed to be said. Read them at kairopact.com/blog